Welcome to LABEAH

Where Ai Speaks Your Language

At LABEAH, we're revolutionizing customer experiences across the MENA region with cutting-edge conversational AI solutions tailored for the Arabic-speaking world. From intelligent voice and chat bots to advanced sentiment analysis and seamless omni-channel integrations, we empower businesses to connect smarter, faster, and more personally. Proudly rooted in Saudi Arabia, we're driving the future of AI, delivering efficiency, accessibility, and innovation.

Serving 30+ Government and Private Entities

99% Arabic Language Accuracy

24/7 Customer Support Across Omni Channels

Seamless Integration with 20+ Systems

Real-Time Insights with 95% Sentiment Analysis Accuracy

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Revolutionizing Conversations:

A Unified Solution for Every Interaction

Our conversational AI platform integrates seamlessly across Chatbot, VoiceBot, and Callbot, providing a consistent and intelligent experience powered by a shared core of NLP and NLU technologies.

Chatbot :

Ideal for text-based customer interactions across websites, apps, and messaging platforms.

Voicebot:

Perfect for voice-first experiences, delivering natural, real-time conversations.

Callbot:

Designed for telephony systems, automating high-volume call handling with precision.

Unified Features Across Bots

01

Serving 30+ Government and Private Entities

LABEAH powers seamless customer interactions for top-tier clients, including the Ministry of Commerce, Al Rajhi Bank, and OmanTel, delivering solutions tailored to their unique needs.

02

99% Arabic Language Accuracy

LABEAH’s AI is designed with advanced linguistic models, delivering unmatched precision in understanding Arabic, including over 20 regional dialects and their cultural nuances, ensuring natural and engaging customer interactions.

03

24/7 Customer Support Across Omni Channels

LABEAH enables clients to engage with millions of customers daily through voice, chat, social media, WhatsApp, and integrated platforms, ensuring uninterrupted service.

04

Seamless Integration with 20+ Systems

LABEAH integrates with CRM platforms, RPAs, and internal systems, ensuring smooth workflows and maximum efficiency for clients.

05

Real-Time Insights with 95% Sentiment Analysis Accuracy

Through advanced speech analytics, LABEAH identifies customer emotions, key topics, and actionable insights to enhance user experiences.

LABEAH offers a suite of powerful AI-driven tools tailored to meet your needs:

Call Bot

Chat Bot

ASAS - AI Foundation as a Service

OmniCX Contact Center Solutions

Speech Analytics

LLM-based Platforms

Voice Bot - Hands-Free Interactions, AI-Driven Excellence

Call Bot

Revolutionizing voice automation, LABEAH’s Call Bot offers a human-like experience, handling customer inquiries, booking requests, and transactions around the clock. Powered by cutting-edge AI, it ensures faster resolution times and seamless interactions, tailored for Arabic-speaking audiences.

Chat Bot

LABEAH’s AI-powered Chat Bot is your 24/7 virtual assistant, delivering natural and engaging conversations across web, mobile apps, and popular messaging platforms like WhatsApp. Whether answering FAQs or managing complex queries, it creates a smooth customer journey.

ASAS - AI Foundation as a Service

ASAS is Labeah’s foundational AI platform, designed to provide organizations with scalable, customizable AI capabilities that power intelligent applications. With a focus on NLP, NLU, and machine learning, ASAS equips businesses to create tailored AI solutions that enhance operational efficiency and drive customer engagement.

OmniCX Contact Center Solutions

Transform customer service with LABEAH’s OmniCX, a unified platform that integrates voice, chat, email, and social media. Designed for scalability and efficiency, it ensures a consistent and personalized customer experience across all channels, backed by advanced AI-driven insights.

Speech Analytics

Go beyond customer conversations with LABEAH’s Speech Analytics. By analyzing voice and text interactions, it uncovers trends, sentiments, and customer needs, providing businesses with actionable insights to optimize performance and enhance satisfaction.

LLM-based Platforms

Harness the power of Large Language Models designed specifically for Arabic. LABEAH’s LLM-based platforms handle complex inquiries, automate processes, and deliver accurate, culturally aligned responses, setting a new standard for intelligent communication.

Voice Bot - Hands-Free Interactions, AI-Driven Excellence

Labeah’s Voice Bot delivers hands-free, AI-powered voice interactions across platforms like Websites & Mobile Apps. Supporting multiple Arabic dialects, it provides responsive, real-time communication that meets customer expectations for a natural and interactive experience.

Commitment to
Saudi Vision 2030

As part of our dedication to Saudi Vision 2030, LABEAH leverages AI to support national growth, delivering digital transformation solutions that empower both public and private sectors. Our technology fosters streamlined services, efficient communication, and greater customer satisfaction all geared toward a smarter, more connected future.


Transforming Customer Experience Across the Region

At LABEAH, each project we take on represents more than just a solution—it’s a journey toward innovation, efficiency, and customer satisfaction. Our success stories span government entities, private enterprises, and semi-governmental organizations, each one showcasing how LABEAH’s AI solutions elevate the customer experience and drive measurable results.

Our Blog
Here’s what we've been up to recently.

The Impact of AI-Powered Agents on Modern Workflows

Labeah team
5 Min Read

What Happens When a Chatbot Answers Your Call? AI vs. Human Agents

Labeah team
5 Min Read

Generative AI’s Role in Transforming Content Creation

Labeah team
5 Min Read
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